Computerworld reported just last week: “corrections staff were unable to access the department’s core system… after a failure of Citrix services caused by a database connection issue”. In this instance, corrections staff were well equipped to deal with the event. Staff were still apple to access key data via laptops and hybrid computers, despite their desktop PCs being shut out of the system. Additionally, staff were able to use the time to carry out other tasks and there were no reports of impact on services. If faced with such an event, are you and your staff well equipped to react swiftly and take the correct actions?
In another example recently, New Zealand importers and exporters are feeling the brunt of the industrial dispute at the Ports of Auckland. With Christmas just around the corner, extreme pressures are being felt to make sure stock arrives on time. With globalisation, your exposure isn’t just limited to local events either. The recent Japan earthquake caused major supply chain disruption headaches for many importers.
In this handy guide, we offer a quick 7-point checklist to ensure you’re well prepared to deal with any unpredictable obstacles, as well as offer a variety of hints and tips to increase your resilience and you keep your business engine running when faced with the unexpected!
Click here to download the full whitepaper. For more information on how IRIS Exchequer can help you deal with the unexpected, please visit www.exchequer.co.nz or contact Palladium Technology on (09) 377-2832.